Refund Policy
Effective Date: [12-02-2026]
At AskAppoint.com, we strive to provide high-quality appointment booking services. This Refund Policy outlines the terms under which refunds may be issued.
- Service Nature
AskAppoint provides digital appointment booking and related services. Due to the nature of digital services, refunds are handled according to specific conditions outlined below.
- Eligibility for Refund
You may be eligible for a refund if:
- The appointment service was not delivered as described.
- A technical issue on our platform prevented booking confirmation.
- A duplicate payment was made.
- The service provider cancels the appointment and no alternative is offered.
Refund requests must be submitted within 7 days of the transaction.
- Non-Refundable Situations
Refunds will not be issued in the following cases:
- Failure to attend a scheduled appointment.
- Late cancellations by the user (less than 24 hours before appointment).
- Incorrect details provided by the user.
- Dissatisfaction after service completion (unless proven service failure).
- Refund Process
To request a refund:
- Email: info@askappoint.com
- Provide transaction ID and appointment details
- Describe the issue clearly
Our team will review your request within 5–7 business days.
If approved, refunds will be processed to the original payment method within 7–10 business days.
- Cancellation Policy
Users may cancel appointments according to the cancellation terms specified during booking. Cancellation rules may vary depending on service providers.
- Chargebacks
Initiating a chargeback without contacting us first may result in suspension of your account. We encourage users to resolve disputes directly with our support team.
- Modifications
We reserve the right to modify this Refund Policy at any time. Changes will be updated on this page.
- Contact Information
For refund-related queries:
Email: info@askappoint.com